Your personal information is completely safe with us

1 Introduction & Scope

The 77j7 platform provides a safe and entertaining online gaming service for Bangladeshi players. We believe that protecting the privacy of your personal information is our fundamental responsibility. This privacy policy describes how 77j7 collects, uses, stores, and protects your personal information.

This policy applies to the 77j7 website, mobile version, and all associated services. By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

2 What Information We Collect

77j7 collects two types of information — what you provide directly and what is collected automatically through your use of the platform.

a) Information provided directly:

• Name, address, and contact details (email address)
• Date of birth (for age verification — minimum 21 years)
• Account login details (username and password)
• Documents required for identity verification
• Financial transaction details (related to bKash, Nagad, Rocket, Upay, or bank transfer)
• Information provided when contacting the support team

b) Automatically collected information:

• IP address and device identifier information
• Browser type, operating system, and device type
• Time spent on the platform and pages visited
• Gameplay history, betting details, and transaction records
• Information collected through cookies and similar tracking technologies

3 How Your Information Is Used

77j7 uses your information only for specific and legitimate purposes. We never collect or store your information unnecessarily.

• Account management: To create, verify, and keep your account secure.
• Service delivery: To provide game sessions, deposits, withdrawals, and promotional benefits.
• Identity verification: To prevent financial fraud and unauthorized access.
• Customer support: To help resolve your queries and issues.
• Security monitoring: To maintain the security and integrity of the platform.
• Responsible gaming: To identify excessive gaming behavior and provide you with support.
• Service improvement: To analyze and improve the user experience.
• Legal obligations: To comply with applicable laws and regulations.

4 Information Sharing & Third Parties

77j7 may share your information with third parties only in limited circumstances and for specified purposes. These circumstances are:

• Payment processing: bKash, Nagad, Rocket, Upay, and bank transfer service providers receive the minimum information necessary to complete transactions.
• Technology partners: Trusted technology partners who assist with platform operations, security, and analytics.
• Legal obligations: In response to a court order or a lawful request from a competent authority.
• Fraud prevention: With organizations that assist in investigating financial fraud and illegal activities.

All our third-party partners are contractually bound to protect the privacy of your information and may only use it for the specified purpose.

5 Technical Security Measures

77j7 uses industry-leading technology to protect your information. Our security measures are described below:

• SSL/TLS encryption: All data transferred between your browser and our servers is protected by top-grade SSL encryption.
• Encrypted storage: Your sensitive information is stored in encrypted form.
• Password hashing: Your password is never stored directly — it is converted using a one-way hashing method.
• Firewall & intrusion detection: Our network is under continuous monitoring.
• Two-factor authentication: An additional security layer is available when accessing your account.
• Regular security audits: Our systems undergo regular security testing.

6 Data Retention Period

77j7 retains your information only for as long as necessary. Retention periods for different types of information are determined as follows:

• Account information: For as long as the account is active and for the period required by legal obligations after the account is closed.
• Financial transaction records: For the period required by financial regulations.
• Gameplay history: For the period needed for responsible gaming monitoring and dispute resolution.
• Communication logs: For a limited period to improve customer service quality.
• Cookie data: According to the individual expiry period of each cookie.

After the specified period, your information is securely deleted or anonymized so that it can no longer be linked to you.

7 Cookie Policy

Cookies are small text files that our platform stores on your device. 77j7 uses cookies to keep the platform running smoothly and to improve your experience.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions and for basic security functions. These cannot be disabled.
• Functional cookies: To remember your preferences (language, display settings).
• Analytics cookies: To analyze which pages are used most and improve the service.
• Security cookies: To detect fraud and unauthorized access.

You can disable non-essential cookies from your browser settings. However, this may affect some features of the platform.

8 Your Rights Regarding Your Information

Every user of 77j7 has the following rights regarding their personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to correct inaccurate or outdated information in your account.
• Right to erasure: The right to request deletion of your information in certain circumstances, unless legal obligations exist.
• Right to restrict processing: The right to request that processing of your information be limited in certain cases.
• Right to object: The right to object to specific uses of your information.
• Right to data portability: The right to receive a copy of the information held about you.

To exercise these rights, contact us at: [email protected]. Our 24/7 support team will assist you in Bengali and English.

9 Account Security & Your Responsibilities

You also have certain responsibilities in keeping your account secure. We ask that you follow these guidelines:

• Use a strong and unique password that you do not use on any other site.
• Never share your login details, password, or verification codes with anyone else.
• If you notice any suspicious activity, notify our support team immediately.
• Always log out of your account when you are done.
• Keep your registered email account secure and active.
• Inform us of any changes to your account details.

10 Protection of Minors' Information

77j7 is intended only for persons aged 21 or older. We never knowingly collect information from minors. If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.

We conduct an age verification process at the time of registration. If you believe a minor is using our platform, please contact [email protected] immediately.

11 International Transfer of Data

For the operation of 77j7, your information may sometimes be stored or processed on technology servers outside Bangladesh. In such cases, we ensure that:

• All partners transferring data comply with high standards of data protection.
• Appropriate safeguards are in place for international transfers.
• Third-party partners may only use data that is necessary to provide the service.
• All international data transfers are conducted under agreements and binding obligations.

12 Third-Party Links & Services

The 77j7 platform may reference third-party services related to payment processing. These third-party service providers (such as bKash, Nagad, Rocket, Upay) are governed by their own privacy policies. 77j7 is not responsible for the privacy practices of these third parties. We recommend that you read the individual privacy policies of these services.

13 Changes to the Privacy Policy

77j7 may update this privacy policy from time to time. For significant changes, we will notify you through the platform or at your registered email address. Continued use of the platform after any changes will be considered acceptance of the updated policy terms.

You can check the "Last Updated" date at the top of this page to see when the policy was most recently changed. We also retain previous versions of the policy, and you may request to view them if needed.

14 Contact Us

If you have any questions, concerns, or requests about this privacy policy or the use of your information, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 through the platform
• Language: Support is provided in Bengali and English

Our privacy team will process your request in a timely manner. Protecting your information is our highest priority.